Short courses Business & Professional
Customer Services & Sales
Handling a customer, handling a complaint, and closing a sale without wearing anybody down.
- Runs for
- 2 weeks
- Sessions
- 8
- Taught
- In person
- Whole course
- KES 7,200
What is covered
Customer Services & Sales runs over 8 sessions. Every session is practical: you are shown the thing, you do the thing, and the facilitator tells you what you got wrong while there is still time to fix it.
Attendance is marked at every sitting, and the certificate is awarded on 75% attendance and the fee settled in full — so what the certificate says about you is true.
The certificate
Attend at least 75% of the 8 sessions and settle the fee, and Annivas College certificates you for this course. The certificate carries a serial number the College can verify, so it stands on its own with an employer.
Sittings
The next sitting of this course has not been dated yet. Call +254 783 453 088 and the office will tell you when it runs.
Not taking registrations
Every sitting of Customer Services & Sales is either full, finished or not yet dated. The College runs it again — ask the office when, and it will hold you a seat on the next one.
- +254 783 453 088
- annivas.octcollege@gmail.com